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Sacked due to incompetence or opposition involvement?

Was she sacked by the Jurong Town Council (JTC) because of incompetence, or was it because of her involvement with an opposition party?

A flurry of postings over the Internet on Monday suggested the latter reason.

In an emailed reply to Channel NewsAsia on Tuesday, town council general manager Ho Thian Poh said 25-year-old former customer service officer Geraldine Soh was terminated by JTC's managing agent, EMASCO Township Management, "for reasons of under-performance over a period of several months".

The underperformance
included weaknesses in attending to and following up on calls from residents, even as counselling by her supervisors "did not lead to improvement", Mr Ho said.

"We would like to clarify that this was purely a human resource management issue between ESMACO and the employee... Council members of Jurong Town Council are not involved in ESMACO's human resource decisions," he added.

Questions regarding Ms Soh's dismissal started surfacing on Tuesday after her boyfriend, Joel Kong, alerted netizens and online social political websites about the incident.

Ms Soh, who was given her last pay cheque on Tuesday, told reporters she had been suspended from work last Tuesday.

The weekend before, she had been helping to distribute National Solidarity Party (NSP) pamphlets and sell party merchandise.

Ms Soh, who is now unemployed, said she had been working at JTC for the past three years.

She was inspired to go down and help out at NSP candidate Steve Chia's rally at Jurong West stadium after reading his book.

It was her first time helping at an opposition party's event.

She continued to attend NSP events even after she was suspended. 

Her boyfriend, a 26-year-old legal executive, had accompanied her at the NSP events, where they apparently met two JTC colleagues separately at the rallies, including a term contractor.

This, she felt, led to speculation that her dismissal could have been due to her participation at the rallies.

Ms Soh denied that she had attended counselling sessions because of her work.

She had been called into the office "about four to five times over the last three years" following complaints from residents.

But this was a "common occurrence" among colleagues, she said.

She did not receive any feedback about having to improve her services.

Mr Kong also claimed that Ms Soh received a high "C" grading for her performance rating sometime between February and March. 

Jurong Town Council's general manager did not reply to queries regarding the timing of Ms Soh's dismissal, or the short notice period that she received.

12:44 | |

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